Billing: Why was I billed more than I expected?
In addition to your Monthly or Annual subscription fee and any AutoFile fees (if enrolled), you may also see a flex fees charge on your receipt.
- These fees are not considered "subscription payments", and they are only charged when you exceed the monthly order limit for your selected subscription.
- These fees are for the costs of importing extra orders from TaxJar's integrations, and also the costs of processing those orders into automated, easy-to-use State Sales Tax Reports.
- To avoid regular flex fees, we recommend that you choose the plan that best matches your usual monthly volume.
You can see your monthly order history in your Plan & Billing page.
- You can also view your Subscription Payment History and view/print receipts in your Plan & Billing page.
- If you use Square or Shopify to manage your billing, you will need to log into your respective account to view your billing details.