How do I enroll in AutoFile?

You can enroll in AutoFile by completing all sections of the AutoFile enrollment form in your TaxJar Dashboard.

  • Before enrolling, you'll need an active sales tax registration for the state where you want to enroll, as well as a U.S. based bank account. For some states, you will also need to have active state-issued e-file credentials.
  • You'll also need to be sure the state registration number has already been added to your TaxJar account's nexus states in your State Settings.
  • Confirm that your filing frequency is correct. To update your filing frequency (to monthly, quarterly, annually, etc.) visit that state in your TaxJar account's State Settings and click the "Edit" link to update your frequency.

Once you've taken care of these steps, you can enroll by  clicking on the blue "Enroll in AutoFile" button under the name of the state where you want to enroll in AutoFile and complete the enrollment form.

VIDEO DIRECTIONS:

WHEN CAN I ENROLL IN AUTOFILE?

AutoFile enrollment closes at  12pm midnight GMT 8 days before the return is due.

Your enrollment form must be reviewed and successfully accepted by the time enrollment closes in order for TaxJar to file your return. If your enrollment has not been confirmed when enrollment closes, we will not be able to AutoFile your return that month, but we will file the next upcoming return.

MY DASHBOARD SAYS ENROLLMENT IS CLOSED

If enrollment isn't currently open, you'll see a button that tells you when enrollment will open again.  If enrollment isn't open; you'll need to file manually, but you'll be able to sign up during the next open enrollment period!

GET STARTED:

First click the blue "Enroll in AutoFile" button below the state name on your Dashboard:

COMPLETE THE ENROLLMENT FORM:

Next, you'll be asked to complete the AutoFile enrollment form, which has a few sections.

  • Please be sure to fill out all fields in each section of this form and double check your entries for typos, case sensitivity and other mistakes, as incorrect information and mistakes in this form will prevent us from accepting your enrollment.

ENROLLMENT STEP 1: 

Make sure the information you enter here matches the details the state has on file for your sales tax registration, especially in the Federal Tax ID and Business Name fields.

ENROLLMENT STEP 2: 

The details in Step 2 are crucial to our ability to accept your enrollment and AutoFile your returns. All details must be correct and match exactly what the state has on file for your account, including your filing frequency (you have to select the frequency the state assigned you), your Sales Tax Registration/Permit Number and state e-file Username and Password. 

Please note that our state reports automatically default to a Monthly filing frequency. But, if your state requires you to file Quarterly, or even Annually, you should change this ( before enrolling in AutoFile) by clicking on the wrench next to the filing frequency you see for the state in your Dashboard.

Requirements for the details in Step 2 will vary from state to state, depending on the information we need to submit a return in that state.

ENROLLMENT STEP 3:

These details are also important--if we don't have the correct bank account number, routing number, and type of bank account, the state won't be able to debit your account. Please review this information carefully to make sure there are no mistakes.

ENROLLMENT STEP 4:

To complete the enrollment form, check the box in Step 4 to agree to the terms of service and click the final button to save your enrollment form.

PENDING ENROLLMENT:

After you complete the enrollment form, our filing team will review the details you submitted for accuracy. This typically takes a few business days to process. In the interim, you will see that your enrollment is "Pending" on your Dashboard:

RESOLVE ISSUE:

If our Filing Team sees issues or has questions regarding the information in the enrollment form, TaxJar will contact you. You'll also see a message on your Dashboard to let you know that we won't be able to AutoFile for you until you have resolved the issue:

CONGRATULATIONS, YOU ARE NOW ENROLLED!

After your enrollment has been reviewed and accepted by our filing team, you will receive an email confirming that you are successfully enrolled and your Dashboard will also then show that you are now enrolled in AutoFile::

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