What are flex fees?
If this happens, you will be charged the price of the plan that matches your order volume for the month that your order limit was exceeded.
- We'll never add any additional penalty fees just because you went over your plan.
- If this begins to occur frequently, it's totally up to you to decide if you want to upgrade to the plan that best matches your order volume.
If you're not ready to choose a bigger plan yet, you can stay on the plan you have, but you will see the flex fee any time you go over your plan's monthly order limit.