What are flex fees?

We realize your order* volume may fluctuate above the order limit for your plan at times.

If this happens,  you will be charged the price of the plan that matches your order volume for the month that your order limit was exceeded.

  • We'll never add any additional penalty fees just because you went over your plan.
  • If this begins to occur frequently, it's totally up to you to decide if you want to upgrade to the plan that best matches your order volume
  • You will see the flex fee any time you go over your plan's monthly order limit.

*Please note that any API tax calculations or rate lookups that we provide are counted towards your monthly order limit."