AutoFile New Enrollments Temporarily Delayed until May 1, 2019
In order to provide the best possible support for TaxJar's customers, we've temporarily delayed our AutoFile enrollments window for new enrollments. All current and active AutoFile returns are unaffected and will be filed accurately and completed on-time.
- Our normal AutoFile schedule allows new enrollment requests up to 8 days before a state’s deadline. To meet the growing demand, and ensure the accuracy of customer returns this month, we’ve made the difficult decision to temporarily extend this timeline to delay new enrollments until May 1, 2019.
- Our teams are doing everything possible to allow customers to submit new enrollment requests prior to May 1st and we understand how important AutoFile and TaxJar are to your business. We’re making necessary improvements to support the future growth with AutoFile, and we appreciate your patience and understanding.
- We understand this delay is unexpected and we apologize for the inconvenience. We recommend using your TaxJar Reports to file April returns manually to ensure that your returns are covered. We walk you through all of the details you need to file and we show you how to file your returns using TaxJar Reports here.
We are committed to your success as a customer. We believe that this decision, while challenging, is the right choice to ensure we take necessary steps for the future growth of AutoFile. We thank you in advance for your patience and understanding and we look forward to supporting your business as we grow together.