Our reports are based on the transaction information we receive from your cart.
If you didn't collect sales tax on a transaction, our system will see that the sale is untaxed, but we we're not able to see an explanation as to why a particular item was untaxed.
We're working on ways to support this better moving forward, but because of this current limitation, if you enroll in AutoFile, we will view all of your transactions as taxable when we file your returns.
This means we'll report to the state that all of your sales during your entire filing period should be taxed, which will result in filing a payment that's closer to the estimate you see in the Expected Sales Tax Due Report, rather than the amount you see in your Actual Sales Tax Collected Report.
If you're currently selling (or plan to sell) a large amount of exempt or nontaxable items, this may calculate a much higher total of what's owed and you'll end up paying the uncollected taxes out of pocket on all transactions.
For now, if this scenario applies to you, we would we would suggest that you file a manual return rather than enrolling in AutoFile at this time.
And if you click here, we'll notify you when we're able to support your untaxed and exempt transactions with AutoFile!