Our reports are based on the transaction information we receive from your cart.
If you don't collect sales tax on a transaction, our system will see that the sale is untaxed, but we we're not able to see an explanation as to why a particular item was untaxed.
We're working on ways to support this better moving forward, but because of this current limitation, if you enroll in AutoFile, we will view all of your transactions as taxable when we file your returns.
For now, if this scenario applies to you, we would we would suggest that you file a manual return rather than enrolling in AutoFile at this time.
And if you click here, we'll notify you when we're able to support your untaxed and exempt transactions with AutoFile!