BigCommerce connection tips

If you are unable to connect your existing TaxJar account to your BigCommerce store,  please check that the email address you used to create your TaxJar account is the same email address associated with your BigCommerce account. 

  • In order to install TaxJar in the BigCommerce app store, the email address in TaxJar must match the BigCommerce log-in email address.
  • You can change your TaxJar account email address by editing your  Business Profile
  • Once both email addresses match, you should be able to connect BigCommerce. 

Please note that at this time, we support connecting one BigCommerce store to your TaxJar account.

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