Iowa: How to grant TaxJar access to your GovConnectIowa account

As of November 15th, 2021, GovConnectIowa is now the official state website to file and remit your state sales tax in Iowa. You should be receiving a letter from the state that will provide the information you need to create to your account on GovConnectIowa.

Here's what you need to know about this new site and Iowa AutoFile:

What do I need to know about the new GovConnectIowa system?

• You will need to establish your own GovConnectIowa account for your business. 
• You will be mailed a welcome letter from the state with a unique access code that will allow you to set up your account.
• This welcome letter cannot be used to grant TaxJar third party access.

What do I need to know to provide TaxJar third party access? 

• TaxJar is actively requesting 3rd party access codes from the GovConnectIowa system for all current and new AutoFile customers.
• For security purposes, this unique security code will be sent to you in a postal letter, which will be mailed directly from the Department of Revenue to your business's address on file with the state. 
• Please be advised: 
  • Postal delivery can take 10-15 business days.
  • Security codes are unique to each request and will expire 30 days from issuance.
  • Once you have received your 3rd party access code, please add the code to your Iowa AutoFile enrollment form, here.
• ⭐️ If your account is set up as business owner, you may be able to add third party access using another method. Instructions below.

Why do I need a security code to be enrolled in AutoFile for Iowa?

• TaxJar now requires this third party access to your GovConnectIowa account in order to verify your active license and business information.
• The 3rd party security code from the Iowa Department of Revenue will also grant TaxJar the appropriate access to file and pay on your behalf.
• For new enrollment requests, we will need your valid security code before AutoFile enrollment closes for the month.

I have an access approval letter. How can I tell if it's the right one?

• Your 3rd party access approval letter will have a unique look, and will list the name TPS Unlimited. 
• This letter and code will allow you to grant access to your business account in GovConnectIowa.
• Here's an example of the GovConnectIowa letter you will receive:

I have a business owner account. How can I grant access without the mailed code?

Some customers with business owner accounts have had success granting us third party access from within their account. Here are steps for creating a logon for TaxJar. 

Important: This option may not yet be available in all accounts. 

1. In the top right corner of your MyGovConnect account, select "Manage My Profile"
2. Click the "More..." tab
3. If you see a box for Other GovConnectIowa Access, then you have the correct account type for this method. 
   • 🚫 If you do not see this option, you will not be able to proceed with these steps. 🚫


4. Select "Add an Employee or Other Party Logons"
5. Under "Who is getting access to (your account)?" choose "A third party representative or tax professional"
6. For the Enter Logon Information for Someone Else step, add the following information:
   • Name: TPS Unlimited
   • Email: filing@taxjar.com
   • Type of access: Other Party Account Manager
7. On the next step, click Yes to grant access to all filing periods.
8. Review the information to add this new logon. Click "Submit"
9. Once you have completed these steps, please re-save your Iowa AutoFile enrollment form and our team will work to confirm your state tax information. Be sure to check your email regularly for updates on all pending enrollment requests.