TaxJar Security & Privacy Questions
What about GDPR?
In order to use the services from TaxJar, you may be required to submit data to the Company's secure servers. We recognize that data submitted for processing remains the property of the submitting user or the user's company or organization. We will take reasonable measures to ensure that this data remains secure.
When using SmartCalcs API you are able to control what information you send into TaxJar. We do need some data to perform accurate sales tax calculations and build data for filing sales tax returns. We recommend that as an API customer with GDPR regulation requirements you send in the minimum required data to perform the sales tax calculation service. (The minimum data for non-US sales tax calculations is just the City, Province and Country). We believe this is the responsibility of the data controller under GDPR not the processor. We will process relevant personal data only as necessary to deliver the services we have been entrusted with and pursuant to the applicable service agreement.
I want to know more about how you handle my data?
We realize many want to know more about GDPR and other specific compliance needs. We take these requests seriously and continue to work with our legal team and outside compliance and security experts. We will continue to focus resources on improving our systems and also documenting further to let you, our customer, know that TaxJar is a trusted partner in help making ecommerce easier.