Should I connect my payment processor to my TaxJar account?
The answer to this question varies for different cart/payment processor setups!
If you use Square, Stripe, or PayPal as a payment processor for one of our direct integrations, we do not recommend connecting Square/PayPal/Stripe to your TaxJar account.
Some of our direct integrations (ex. WooCommerce, Shopify, Magento, etc.) allow merchants to use Square, Stripe or PayPal as a payment processor for checkout, and we recommend using the direct integration connection to import your cart's orders into TaxJar rather than connecting the payment processor to your TaxJar account.
- Please note that linking both the cart & the payment processor to TaxJar can cause duplicate transactions to be imported into TaxJar, and this will affect the accuracy of your Sales Tax Reports.
If you use Square, Stripe, or PayPal as a payment processor for a platform that is not listed on the Linked Accounts page, you can connect Square/PayPal/Stripe to your TaxJar account.
Please be aware that although Square/PayPal/Stripe process the actual payment, the order originates on a platform outside of Square/PayPal/Stripe.
- The order details our system needs to generate Sales Tax reports may not be stored in the invoices for these payment processors. Therefore, the information received by our system may be incomplete.
- This can result in a miss-assignment of numbers or incomplete address details that will affect the accuracy of your TaxJar Reports.
- If you use Square, Stripe or PayPal as a payment processor for a platform outside of our direct integrations and you find that the information imported from the payment processor is incomplete, we instead recommend that you use the CSV import feature to get your orders into TaxJar rather than connecting the payment processor to your TaxJar account.
If we don't yet support your cart or platform, please email us directly at firstname.lastname@example.org to let us know!