How can I set up sales tax calculations in Ecwid?

Sales tax calculations provided by the TaxJar API are available to Ecwid premium users on the Venture and above plans as a built-in feature, and we provide more details here.

To set up sales tax calculations, you will first need to add your Nexus States to your TaxJar account. 

  • To ensure calculations are applied to the states you've added as Nexus States in TaxJar, please make sure that you have the Calculate Sales Tax in This State box checked.

❗️You'll also need to make sure the TaxJar API token is enabled on the Ecwid side.

  • To confirm this is enabled, visit your account's API page and make sure you check the box to "Enable personalized calculations in Ecwid".
  • Please note that when this box is not checked, Ecwid will only use the primary address on record in Ecwid as your nexus state for calculations.

Why isn't my Ecwid account collecting sales tax?

We offer sales tax calculations to premium Ecwid users on Venture and above plans.

  • To confirm this is enabled, visit your account's API page and make sure you check the box to "Enable personalized calculations in Ecwid". 
  • If this box is already checked, try to uncheck, then re-check it.
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