Orders Aren't Automatically Syncing from Magento 2 to TaxJar

Sometimes you might run into issues with your Magento 2 store not automatically syncing transactions to TaxJar.  What is likely occurring is our observer is being bypassed by a different extension, most likely a fulfillment extension.

What you'll need to do is modify the module load order to make sure to hook into our transaction sync event that would be triggered once an order is marked as 'complete' or a credit memo is marked as 'closed'.

If you include something like the following code into the module.xml file of the extension that is identified as having the bypassing event, things should work.


<module name="Taxjar_SalesTax"/> 


If this doesn't resolve the issue, please reach out to support@taxjar.com for more assistance!