Texas: No Active Locations
To enroll in AutoFile for Texas, you'll need to make sure that your Texas sales tax permit is active.
- You can check the status of your sales tax permit by entering your permit number in the Texas Comptroller's Office Sales Taxpayer Search.
Here's an example of a permit that shows up as "Inactive" in the Sales Taxpayer Search:
If your Texas permit isn't active, you'll receive the following error when you attempt to enroll in AutoFile for Texas: "Account not eligible for AutoFile because taxpayer number does not have any active locations."
- If you receive this error, you will need to contact the Texas Comptroller's Office to update the information on your account and reset the status of your permit to Active.
- You can reach them by calling 800-252-5555.