Texas: No Active Locations

To enroll in AutoFile for Texas, you'll need to make sure that your Texas sales tax permit is active.

  • You can check the status of your sales tax permit by entering your permit number in the Texas Comptroller's Office Sales Taxpayer Search.

Here's an example of a permit that shows up as "Inactive" in the Sales Taxpayer Search:

Texas Sales Taxpayer Search

If your Texas permit isn't active, you'll receive the following error when you attempt to enroll in AutoFile for Texas: "Account not eligible for AutoFile because taxpayer number does not have any active locations." 

  • If you receive this error, you will need to contact the Texas Comptroller's Office to update the information on your account and reset the status of your permit to Active.  
  • You can reach them by calling 800-252-5555.
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