Fix WooCommerce Connection Issues

Sometimes, connections between TaxJar and your WooCommerce store will break.  

  • You will know this has happened when you see the error message below displayed in your TaxJar account:

The following steps should reset the connection and has a good probability of fixing the connection.

1. Disable the "Enable Order Download to TaxJar" option in the plugin
2. Click 'Save."
3. Re-enable the option to download orders to TaxJar. (Doing this will generate new credentials, send them to our servers, and create a new link.)

If these steps do not fix the connection error, please contact us at support@taxjar.com for further investigation.

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