2018 Autofile Pricing Changes FAQ

Overview 

As of January 1, 2018 our AutoFile 'pay as you go' pricing is increasing from $19.95 per filing to $25 per filing for all Monthly TaxJar Customers. 

  • This change will be effective for your account starting July 1st, 2018. And any AutoFile enrollments completed before Dec 30th, 2017 will be grandfathered in at our old pricing of $19.95 per filing until July 1st, 2018. 

As of January 1, 2018, if you are an Annual TaxJar Customer, you will automatically be granted an ongoing 20% discount on all 'pay as you go' AutoFiles (Priced at $20 per filing) and you will also have the ability to purchase AutoFile credits for additional discount options below (up to 63% OFF our monthly rates!).



Why choose a TaxJar Annual Plan?

  • 10% OFF your total TaxJar subscription price and lock in your TaxJar pricing for all of 2018
  • Ability to continue using AutoFile at the same price as 2017 ($20 per filing)
  • Access to purchase one our new high-volume AutoFile bundles (for discounts up to 63% OFF)
  • Guarantee your AutoFile costs into 2018 and beyond. Buy a pack of 10, 50, or 100 AutoFile credits and use it over as many years as you’d like.

FAQ about this change

  1. Can I purchase one of the high-volume AutoFile bundles if I’m on a monthly TaxJar plan?
    1. At this time AutoFile discounts are only available to Annual TaxJar subscribers.
  2. Will my AutoFile credits expire?
    1. Never. We will honor your AutoFile credits as long as you are a paying customer with TaxJar.
    2. If you’d like to purchase more than one year’s credits today to lock in the low AutoFile pricing for the next few years - go for it!
  3. What happens to my credits if I cancel my TaxJar subscription
    1. The prepaid credits are non-refundable. You will not be able to receive a refund for any unused credits at the time of cancellation.
  4. Why should I upgrade to a TaxJar annual plan?
    1. A few reasons...
      1. 10% OFF your total TaxJar subscription price and lock in your TaxJar pricing for all of 2018
      2. Ability to continue using AutoFile at the same price as 2017 ($20 per filing)
      3. Access to purchase one our new high-volume AutoFile bundles (for discounts up to 63% OFF)
      4. Guarantee your AutoFile costs into 2018 and beyond. Buy a pack of 10, 50, or 100 AutoFile credits and use it over as many years as you’d like.
  5. What if I have never tried AutoFile before?
    1. No problem. Your first filing is always FREE so you’ll start your account with (1) free AutoFile to give it a try! If you need help enrolling, check out the instructions here.
  6. Can I upgrade to an annual plan at any time?
    1. Of course! If you’re not sure if you’re ready to commit to an annual plan right now, you’re welcome to stay on a monthly TaxJar plan for as long as you’d like. When you feel the time is right, you can upgrade to the annual plan anytime during the year to receive your subscription plan discounts and reduced AutoFile pricing.
  7. What will the pricing be for my current AutoFile enrollments that have been confirmed before January 1st, 2018?
    1. Any enrollments confirmed and successfully enrolled up until December 30th, 2017 will be grandfathered into the old pricing at $19.95 per AutoFile return until July 1st, 2018. As of July 1, 2018, those filings will be moved to the new monthly pricing plan of $25 per filing if you have not upgraded to an annual plan at that time.
  8. What if I am currently on an annual plan and filing 10+ filings a year. Will you automatically charge me the new pricing on my filings next year?
    1. At this time you will need to opt-in to the high-volume bundles for it to take effect in your account. The filing bundles must be prepaid and are not available for 'pay as you go' users. If you continue use AutoFile via ‘pay as you go’ then you will be charged the standard TaxJar annual subscriber pricing of $20 per filing.
  9. What happens if I downgrade my plan from annual to monthly after purchasing AutoFile discounts?
    1. If you change your plan to monthly from annual, you will be able to use your AutoFIle discounts as long as you are a paying subscriber to TaxJar. You will not be able to purchase any additional filing bundles, but you will not forfeit your current AutoFiles if you remain an active customer. Any additional AutoFIles will be charged to you at the $25 monthly subscriber AutoFile price.
  10. I am currently on a TaxJar annual plan, how does this affect me?
    1. Great! You’re now able to take advantage of our high-volume discounts if you’d like to opt-in. View the ‘AutoFile Credits” tab under My Account to see the filings offered and choose a plan to take advantage of our high-volume price breaks. If you don’t take action, your pricing will remain at $19.95 until July 1st when it will move to $20 per filing. 
    2. You can estimate your pricing for prepaid AutoFile credits here: https://www.taxjar.com/estimate/
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